Common Ailments Service
The common ailments service offers patients access to free NHS advice and treatment for common ailments that may not need to be seen by a GP, and that cannot be...
Education - GP Registrars & Medical Students
Pen Y Bont Surgery strives to be a centre of excellence in Medical Education and a hub for these activities within Denbighshire. GP Registrars Pen Y Bont is...
Fit (Sick) Notes
It is not always necessary to see your GP if you require a Fit (Sick) Note. If unsure please telephone first & ask Reception. We currently have many patients every...
NHS 111 Wales & GP Out of Hours
For advice and urgent medical attention outside our normal surgery hours, please call the out-of-hours service, NHS 111 Wales. This service replaces what was previously known as ‘GP Out...
Private Referrals
Private Healthcare and NHS Service We would like to provide some clarification to ensure you have a clear understanding of the differences between NHS services and private healthcare, and how...
Health Conditions & Wellbeing
As well as the links below, The NHS conditions A-Z is really useful and Patient.Info has lots of information about symptoms and conditions.
Carers
Do you give help to or depend on help from someone for day to day living?
Practice Boundary
Our boundary was changed in 2007 in agreement with Denbighshire Local Health Board and was reconfirmed with BCUHB in 2019.
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us.
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure.
Privacy
Privacy notice Download our Fair Processing Notice Download our General Data Protection Regulations Leaflet Download our Use Of Health Records Leaflet Supplementary Privacy Notice for Covid-19 This website uses cookies...
Access to medical records
The practice is registered with the ICO and complies with the GDPR & Data Protection Act 1998.
Feedback, Complaints and Compliments
Feedback & Compliments We welcome your feedback! Please see below a link to leave a public review for Pen Y Bont. We really value your support and feedback is important...
Freedom of Information
Under Section 19 of the Freedom of Information Act 2000, Pen Y Bont Surgery has a legal duty to adopt and maintain a Publication Scheme for the publication of practice...
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way.
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.
Date published: 8th October, 2014
Date last updated: 15th June, 2020
