Health Conditions & Wellbeing
As well as the links below, The NHS conditions A-Z is really useful and Patient.Info has lots of information about symptoms and conditions.
Carers
Do you give help to or depend on help from someone for day to day living?
Practice boundary
Our boundary was changed in 2007 in agreement with Denbighshire Local Health Board and was reconfirmed with BCUHB in 2019.
Registering with us
If you live within the practice boundary, and you’re interested in registering with us then please complete the forms linked below.
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us.
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure.
Privacy
Privacy notice Download our Fair Processing Notice Download our General Data Protection Regulations Leaflet Download our Use Of Health Records Leaflet Supplementary Privacy Notice for Covid-19 This website uses cookies ... [continue] Privacy
Access to medical records
The practice is registered with the ICO and complies with the GDPR & Data Protection Act 1998.
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments
Freedom of Information
Under Section 19 of the Freedom of Information Act 2000, Pen Y Bont Surgery has a legal duty to adopt and maintain a Publication Scheme for the publication of practice ... [continue] Freedom of Information
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way.
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.
Date published: 8th October, 2014
Date last updated: 15th June, 2020
